AccessFlow Global

Contractor / Workforce Management

About Contractor / Workforce Management

Workforce Management is just one component of the AccessFlow unified Workforce Asset, Maintenance, Safety & Compliance Management platform, which is built to automate safety, enforce compliance and increase asset performance for high-risk organisations across the globe.

AccessFlow is the first platform that innovatively ties together these typically disparate systems which enables organisations to govern the compliance between a contractor and, the assets they are responsible for servicing or maintaining. A Unified Contractor, Asset, Maintenance, Safety & Compliance Management platform, optimises safety, streamlines operations and reduces the administration burden for Facility, Safety & Security Managers involved in managing people and processes.

AccessFlow is the missing technology piece that ties it all together.

Protect Your Facility with The World’s Most Intelligent Workforce Management System

AccessFlow Workforce Management help’s you get the foundations right and provides certainty that your contractor’s meet your compliance and safety requirements. Then, automate and unify with the intelligence of the AccessFlow Next Generation Facilities Optimisation Platform including Unified Asset, Maintenance and Safety Management.

Are you ready to experience the future of Workforce Management?

Get The Basics Right, Onboard Your Contractor Workforce – Fast and Simple

Contractor’s pre-register their company information and documents as per compliance requirements. This includes the like of insurances, licenses and policies. The system verifies the information, notifies stakeholders and follows configurable approval workflows.

Situational Awareness Of Everything Happening Across One or Multiple Sites

Manage your visitors and contractors between multiple sites and projects under a single umbrella. Synchronise data between systems and visualise activity using customisable dashboards. AccessFlow Workforce Management includes unified Visitor Management which provides check-ins, Invitations and pre-registrations and compliance management for your Visitors too. 

Automate Day-To-Day Processes, Reduce Administration and Make Your Software Work For You

A fully customisable validation engine removes the hassle of verifying each response and providing response scores or pass/fail attributes. This includes contractor employee inductions, validity of certificates, Safe Work Method Statements expiries and more.

Comprehensive Permit-to-Work Management Solution

Seamlessly integrate permit issuance, tracking, and compliance verification into your workflow, ensuring efficient coordination and safety compliance. From initial request to final approval, our platform simplifies the permit-to-work process, reducing administrative burden and minimising risk. Permits can be submitted and approved in advance or completed on site through kiosks or mobile apps.

Access Control Integration With Workforce Management By The Experts in Electronic Security

Access control decisions (e.g. Access Granted, Denied) are automated with first-hand knowledge of Compliance, Inductions and Permit information.

Your System, Your Way. Fully Manage And Control Implementation and Changes

With intuitive, in-built and fully customisable induction and form builders, the power is in your hands to fully configure and maintain your system. No more golden handcuffs or reliance on the software manufacturer.

 Core Feature #1 – Track & Enforce Contractor Compliance 24/7

Bring certainty to your operations and assurance that Contractor’s and other Visitors are abiding by Health & Safety Policies and instructions at all times. Let AccessFlow Workforce Management do the hard work and monitor your contractor workforce and everyone coming to your facilities are compliant and all information is up to date.

Elevate your Workforce Management strategy with seamless oversight and rigorous compliance tracking. Workforce Management provides a robust framework to monitor contractor activities and ensure adherence to regulations. Streamline your operations, mitigate risks, and maintain regulatory compliance effortlessly with our intuitive platform.

Now with Workforce Management, you gain situational awareness of the entire contractor workforce through our hierarchical, multi tenanted intelligent software. Allow contractors to invite and mange their own staff and subcontractors. Mandatory compliances, inductions and workflows are tracked and reported on. Subcontractor approvals can be managed by the contractor while you retain full visibility of every activity in the process.

Core Feature #2 – Automate Contractor Safety And Enhance Your Situational Awareness

Enhance your Workforce Management protocol by automating contractor safety procedures. Our innovative solution streamlines safety processes, ensuring adherence to rigorous safety standards and regulations. From automated safety checks to real-time monitoring, our platform empowers you to proactively manage contractor safety, reduce risks, and enhance workplace safety culture. Simplify compliance and elevate safety standards with our cutting-edge automation tools for contractor safety management.

Everyone including the contractors are notified immediately upon induction and permit expiry. AccessFlow Workforce Management will re-engage them in the process and ensure they are valid and compliant before being able to return to site.

With integration to 3rd party Government identification and compliance systems, have assurance your contractors are who they say they are and their compliance is maintained now and into the future.

Our advanced fit-to-work features including Random Drug and Alcohol Testing and integration to Electronic Testing equipment including Alcoholizer, provides additional layers of insight and oversight to your contractor’s health and suitability to access site.

With active map geo-fencing capabilities, know when your contractor’s leave site without signing out, track lone workers or ensure they are within areas they are designated to be in.

Native emergency management and mustering ensures contractors are safe and notifiable at all times. Our two-way communication via SMS tap to respond link or mobile app means Contractors, Staff and Visitors can provide feedback that they are safe and well. Our advanced mustering feature provides a real-time roll call of everyone on site.

Core Feature #3 – Seamless Automation Of Site Security

Introducing Automatic Access Control Management

With our innovative AccessFlow Workforce Management platform, you can seamlessly activate and deactivate access credentials, when a contractor employee’s compliance, induction or permit expires. This means enhanced security and compliance for your site, without the hassle of manual updates.

Centralised Management and Assignment – Link Contractor Types or Induction Types to Access Groups allowing automatic assignment of credential according to typical area access, streamlining your security processes. Add and customise access groups all from with the Workforce Management Dashboard application.

Enhanced Security – By immediately deactivating credentials upon expiries, we eliminate the risk of unauthorised access, maintaining your site’s security posture.

Compliance Confidence – Stay ahead of compliance requirements effortlessly. Our platform ensures that only properly inducted personnel have access, mitigating potential risks and liabilities.

Advanced access control integration from the leaders in Electronic Security integration

Access Flow Global have been developing 3rd party integrations for Access Control systems for the Electronic Security market for several years. Our key staff have a combined experience of 25 years security industry experience. We have deployed over 70x integrations between market leading Access Control systems and 3rd party security platforms across 7 countries.

Our Access Control integrations include Inner Range Integriti, Gallagher Command Centre and Genetec Synergis. A single AccessFlow Workforce Management Platform can connect to multiple access control systems across multiple sites, effectively and affordably. Advanced management features include:

  • Area Based Access Control – assign access to Contractors by access groups, areas or doors. As well as automating the validity of a credential based on compliance, induction or permits, connect to 3rd party systems to further automate access based on external conditions and inputs such as raised security conditions or weather events.
  • Permit Based Access Control – evoke or revoke access as minute as individual permits such as roof access permit, confined spaces, hot works etc. Ensure no one has access to their working area without valid and approved permits.
  • Geofencing – Know when your contractor’s leave site without signing out, track lone workers or ensure they are within areas they are designated to be in.
  • LPR as a Credential – We further integrate to License Plate Recognition Systems such as Genetec AutoVu to provide LPR as a Credential that allows you to assign LPR credentials to Visitors before they arrive to site so they can automatically access carparks.
  • Mobile Bluetooth credential – Issue Bluetooth credentials from Workforce Management without having to manage multiple systems. Mobile credentials don’t require physical credentials and can be issued directly to a contractor’s mobile device for streamlined security provisioning.

Core Feature #4 – Test and Monitor Worker Fitness

The combination of AccessFlow Workforce Management’s drug and alcohol management solution with Alcolizer alcohol detection technology ensures that impaired staff do not compromise production, thereby fostering safer workplaces. It is crucial to know that your employees are fit for duty, ensuring they do not pose risks to themselves or others and avoiding disruptions to production. The Workforce Management solution is specifically designed to safeguard your sites, personnel, and business from the potential risks associated with drug or alcohol-affected employees.

The drug and alcohol solution provided by Workforce Management offers two primary functionalities: alcohol testing using Alcolizer technology, which determines access permissions based on the test outcome, and a random checking system that prompts cardholders for additional testing, with access denied until the test is completed. Workforce Management seamlessly integrates with Alcolizer and other hardware components to deliver a comprehensive automated drug and alcohol site management solution.

Upon presenting an access card at a designated reader, the Alcolizer unit initiates a breath alcohol content test for the cardholder. The test result, whether pass or fail, is promptly sent to Workforce Management and logged as an event against the cardholder’s profile. Workforce Management can then take various actions based on the test result, including generating alarms for failed tests to alert operators in real-time, automatically denying site access for cardholders who fail the test, and notifying the cardholder’s supervisor via email and/or SMS immediately upon test failure. This proactive approach enhances safety and reduces the risk of accidents or interruptions caused by employee impairment.

Core Feature #5 – Hierarchical Workforce Management

Workforce Management’s centralised workforce management is essential to manage multiple projects with varying compliance requirements. Use the power of creating a company and project hierarchy and assign approvers at a minute level to manage your organisation’s compliance.

A Host company can invite and connect to as many contractor companies as required. Each contractor can manage their own individual employee profiles.

Any of your contractors can invite subcontractors to the system. Mandatory compliances, inductions and workflows are tracked and reported on. Subcontractor approvals can also be assigned to the main contractor.

Assign one or more approvers – per compliance, per site or per project. Approvers can manage all completed documentation or compliances through their own portal or be notified on the fly through email and/or SMS notifications.

This multi-tenanted aspect of Workforce Management provides a comprehensive workforce solution with complete visibility up the hierarchy chain, including they activity and status of each contractor or individual, across all connected sites and projects.

Core Feature #6 – A Single Solution for The Entire Supply Chain

AccessFlow Workforce Management’s Muti-Tenanted and Centralised Workforce solution goes a step further to incorporating tenants and within a multi-tenant facility such as Commercial Real Estate or Shopping Centres. This means Tenants, as an extension of a Host Company, can invite their own Contractors to site that then must meet the compliance requirement of the Host and the Tenant before accessing site.

Through Workforce Management’s ability to connect to multiple Access Control systems, now access control can be assigned to a Contractor to allow access to the base building, lifts and tenancy without the need for double handling.

Hosts & Tenants

  • Hosts choose from contractors within the AccessFlow contractor eco-system (cloud only)
  • Visibility to ensure contractor’s own sub-contractors are compliant
  • Tenant generated workflows can manage the issuance of credentials to a contractor to allow access to the base building lifts and to the tenancy

Contractors

  • Contractors including Service Providers & System Integrators use AccessFlow for their own daily operations independent of end-users needs as a way to manage their own employee’s compliance, inductions & OH&S
  • Further then used to manage their own sub-contractors and automate their ongoing compliance requirements.
  • With Unified Asset Management, Contractors can manage the jobs and tasks assigned to sub-contractor when servicing assets through Workforce Management’s wizard driven mobile app – never let a sub-contractor miss a service task or forget to update documentation again.
  • Be ‘AccessFlow compliance ready’ – to make it easy to be onboarded by new Host Companies.

Core Feature #7 – Asset Management Unification

Asset Management is another key component of the AccessFlow Unified Contractor, Asset, Maintenance & Compliance Management platform. AccessFlow is the first platform that innovatively ties together these typically disparate systems which enables organisations to govern the compliance between a contractor and, the assets they are responsible for servicing or maintaining.

Industry agnostic, the platform manages the lifecycle and performance of all assets within the facility and ensures asset information is transparent and always up to date. Through real-time monitoring, administrators are notified of critical faults, predictive maintenance needs and important updates required.  Assets can be anything from small IT devices, to a large CCTV system, to large mobile assets such as a fleet of vehicles.

Planned preventative maintenance schedules, tasks and key performance indicators are then managed inside AccessFlow Asset Management. Maintenance is performed through a feature rich mobile app and automatically populate documentation and maintenance matrices visible to the End User.

With Workforce Management and Asset Management unification, now the contractor journey includes not only contractor compliance and management, but also ensures they are suitability qualified to access and perform work on the systems and assets they are attending site for.

How Unified Contractor and Asset Management Revolutionises Facilities Management:

Now you can manage within a single software solution: the safety compliance of contractors; their swipe card or mechanical keys required to access areas across the facility; the systems and assets they are there to perform service and maintenance on; their movement and personal safety while on site: and verifying job completion and subsequent reporting to the relevant stakeholders.

These common operational processes are fraught with the highest risk and liability challenges to a business. That’s why AccessFlow is built to automate and enforce compliance across multiple tiers of the contractor workforce in an efficient and effective manner while simultaneously governing the way service and maintenance of systems and assets are performed, to business-defined outcomes and standards, not only is progress and quality of workmanship now visible to key End User stakeholders, AccessFlow helps maximise the performance and lifecycles of those systems and assets.

What’s more, through integration with Job Management software, AccessFlow can ensure that not only must there be an active job, but all time and attendance report correlated with invoices are now visible to the End User. This provides transparency and accountability of the service provider like never before.

Core Feature #8 – Emergency Management and Mustering With Access Control Integration

Account For The Safety of Everyone On Site With Emergency Management

Every organisation requires a dependable emergency management plan, regardless of whether it’s ever put into action. Neglecting to prepare for emergencies can result in chaotic situations. Implementing the appropriate plan guarantees that all individuals on-site are taken into consideration and that regulatory requirements are met.

Effortlessly review the location of people on site data and ensure accountability for everyone on-site during emergencies.

Automate roll-calls for everyone on-site at designated mustering points through emergency messaging and instructions.

Broadcast notifications to all employees, everyone on-site, or everyone off-site. These instant notifications can be sent by email, SMS, or push notification.

Define which areas are applicable through area-based mustering for large facilities. Only evacuate areas relevant to the emergency

Access Control integration allows credential holders to swipe a nominated card reader for mustering. Centralise your emergency management for everyone including staff, contractors and visitors. This overcomes previous inefficiencies where different databases for different people belong to separate systems on site.

Ensure contractors are safe and notifiable at all times. Our two-way communication via SMS tap to respond link or mobile app means Contractors, Staff and Visitors can provide feedback that they are safe and well. Our access control mustering feature provides a real-time roll call of everyone on site by swiping their swiping at a muster point.

Monitor your Workers and Contractors Status and Location. Create schedules to regularly request the status of workers that are working alone or in hazardous areas. Receive alerts when someone doesn’t respond within a defined period. GPS tracking can pinpoint a worker’s location.

Core Feature #9 – Powerful 3rd Party Integrations

Access Flow Global know integrations better than anyone. It’s what we have done for the past decade. As well as existing Integrations to the likes of Active Directory and Salesforce, no ask for new Integrations is to too big. Let AccessFlow Workforce Management work seamlessly with your user directory services, providing two-way data exchange and ensuring the validity of every one that belongs in the system.

We connect to other external data sources that allow us to further validate the information provided by Contractors is accurate and up to date.

Thanks to Workforce Management’s powerful API, third parties are able to interact with our software and benefit from the technology and rich features we provide to optimise their operations and solve new problems. This can include our data analytics and advanced command & control of the system. Our API is fully documented, and version controlled with features such as paging, sorting, data shaping, etc.

Other common 3rd party integrations we already provide include:

  • CRM data import and export
  • Email, SMS and notifications including Slack and Teams
  • Active Directory and SAML integration
  • Single sign-on (SSO)
  • Access Control Integrations
  • Alcoholizer Technology
  • Video Management Systems including Genetec Security Center and Milestone X-Protect to provide CCTV video of Kiosk activity timestamped to each Contractor sign-in which can be viewed in Workforce Management

Core Feature #10 – Flexible Deployment and Cost Models

Your system, Your Way

At Access Flow Global we don’t do things with a single approach. We believe each customer is unique and should invest in a Workforce Management solution that best fits their business requirements. This is why whether is system architecture, pricing model or who manages the system, we offer the best options so you can make the right choice.

On-Premise, Hybrid or Cloud

AccessFlow Workforce Management is available as an On-Premise or Cloud-Based deployment or, a mixture of both with an identical cost model. Our hybrid deployment makes integrating to 3rd party systems easier if Cloud is the preferred choice but other system remain on-site. Workforce Management leverages Amazon Web Service and uses a single network port for secure communication with SSL/TLS encryption for secure data transfer. Access Flow Global supports best industry practices as well as adherence to the Australian Cyber Security Centre’s Essential Eight and support for the NIST Cybersecurity Framework.

Subscription or On-Charge to Your Contractors

Decide between a subscription cost model or, charge your contractors each time they commence an induction through our inbuilt payment gateway. The on-charging option dramatically reduces the total cost of ownership for the End User. You can also select which individual person types do and don’t have to purchase them so that if your direct staff or visitors are required to perform safety inductions through Workforce Management, the cost in this case is incurred by the End User.

No More Golden Handcuffs

Workforce Management provides in-built induction, form and compliance workflow builders. The builders are provided in a modern, highly intuitive user interface that provides the ongoing opportunity for the End User or nominated Service Provider to build and maintain the system over the long term.

Need Guidance and Support With Your Compliance Requirements?

We got you. Select from pre-designed Compliance and Induction Templates by Industry Type. For unified Asset Management, select from pre-designed maintenance checklists and documentation in accordance with industry standards to allow you to standardise on quality documentation for all of your contractors. We can offer specialist legal support to ensure you are doing everything the right way and your liability is covered. Speak to us today to discuss how we can help.

AccessFlow Platform & Eco-System

AccessFlow is a Unified Facilities Optimisation Platform designed to streamline contractor, asset, maintenance, safety, and compliance management for high-risk organisations worldwide. The Platform is engineered to automate safety, ensure regulatory compliance, and optimise asset performance. With AccessFlow, users gain powerful visibility across their operations, personnel, and various sites, facilitating better decision-making and resource allocation. The platform provides real-time situational awareness through unified activity dashboards, enabling proactive management and response to potential issues. AccessFlow tools and software can provide your organisation with:

  • Powerful Visibility Across Operations, People and Sites
  • Situational Awareness with Unified Activity Dashboards
  • Audit Contractor Performance, Time & Attendance
  • Maximise Asset Performance & Longevity
  • Manage the Lifecycle of Your People, Identities and Physical Access
  • Connect Resources And People with Centralised Operations Management
  • Adherence to Cyber Security Framework & Privacy Standards
  • Procedure-Driven & Full-Featured Mobile Apps
  • Self-Service, Web-Based Kiosks
  • Intelligent Automation and Predictive Maintenance
  • IoT Sensor Monitoring & 3rd Party Integrations
  • Enforce Policy and Regulatory Compliance
  • Lightweight, Intuitive, Customer-Managed Applications
  • Unified, Automated Workflows
  • Space and Building Utilisation
  • Data-Driven Information & Insights

Build a Greener Future with Tech-Driven Sustainability